WHAT DRIVES US
The Bildon Parts & Service Difference
For over 50 years, Bildon Parts & Service has been an integrity driven company recognized for service excellence in commercial cooking, refrigeration, ware-washing, and ice machine repair and maintenance. Bildon Parts & Service covers, with 100% self-performing technicians strategically placed to serve southern Michigan quickly and inexpensively. Our technicians are factory trained and CFESA certified, so you can be sure you will receive of high-quality workmanship on your equipment repairs. Bildon Parts & Service offers 24-hour service - 7 days a week, 365 days a year with a live answering service so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly.
“The most important trait in the food service repair industry is honesty and consistency of service. We back up what we say we’re going to do, and that our customers get what they pay for.”
– John Swanson, Former Bildon President
The Bildon Parts & Service Promise
Bildon Parts & Service industry leadership flows from three key service pillars:
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Our customers’ uptime defines us.
Integrity is at the core of everything we do.
The Bildon Parts & Service Team – Proud, Experienced and Dedicated
We are a company of people, all dedicated to keeping our foodservice customers up and running and proudly doing so. Our people stay with us, developing expertise and sharing it with the people we serve.
Topnotch Service Technicians
Bildon Parts & Service technicians are the best in the business – savvy, certified, professional, and reliable.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Bildon Parts & Service are:
Computerized records of service and purchases to help you
Years of experience in every department
Wide coverage area - large inventory
Factory-Authorized warranty service for most manufacturers
Factory trained and certified technicians
24 hour service available
Member of CFESA